Frequently Asked Questions
Have a question? Take a look at some of the most frequently asked questions to see if we have your answer.
Where is my order?
Once an order is placed, please allow two business days for the order to be packed and shipped. Upon shipment, you will receive a tracking number to your email on file. For US orders, please allow up to six business days for your package to arrive. For international orders, shipping times will vary based on where you are located.
Where is my order shipped from?
All orders are shipped from our Tampa, FL warehouse.
Do you offer a guarantee?
We offer a 90-Day "Bottom of the Bottle" Money Back Guarantee. If for any reason you're not satisfied with your purchase, just return it within 90 days (that's three months) from the date of purchase and we'll refund 100% of the purchase price. No questions asked.
Are your products tested on animals?
Our products and ingredients are cruelty-free. We NEVER test on animals.
What if I have sensitive skin?
Our products are formulated to be safe for sensitive skin. However, test them first! Apply a small amount of the product on your wrist of behind your knee before putting any on your face.
My question wasn't answered
You can contact us through our contact page! We will be happy to assist you.